How to Use Draft & Tip Receipts in POS

You can print a Draft Receipt and Tip Receipt to hand to customers prior to completing a transaction.

 



DRAFT RECEIPT


At POS, once a product has been added to a transaction, you will see a button on the bottom of the screen: Print Draft Receipt.

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This allows your staff to print a draft copy of the receipt that they can hand to a customer for review prior to completing a transaction.

Example below:

 draftreceipt.png


TIP RECEIPT (Disabled by Default)

If your staff accepts tips/gratuities (e.g. at parties, group events, etc), you can also set up Rock Gym Pro to print out a Tip Receipt.

Example below:

tipreceipt.png

Once enabled (instructions below), the printed Tip Receipt can be handed to customers prior to completing the transaction. The customer can then write down a tip amount and hand back to the staff to add to the transaction in RGP.

After a Tip Receipt is printed, staff will be prompted to add the tip amount to the transaction.

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To Enable Tip Receipt:
The Tip Receipt feature is disabled by default. To enable, you need to first set up a Tip as a Product in your settings.

From Data Entry go to Manage –> Products

Click on the Add Product button

addproductrgp-e1496942889831.png

Complete the fields from the Product Properties tab and click OK.

tipproductscreen.png

Your Tip Product has been added to RGP!

 

Now, from Data Entry, go to SettingsPayment & Billing

At the bottom of the screen, select Tip Product/Receipt

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Click on the Tip Product you created and then, Add button and then OK.

producttipadd.png

The Print Tip Receipt button will now appear at the bottom of the screen when a transaction is initiated in POS.

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