Payment Processing Gateways

Rock Gym Pro can manage all your POS and membership transactions, but the actual processing of the credit card or ACH check draft must happen through a 3rd party payment gateway.This is true of all comparable software products.   If desired, you can use a standalone credit card terminal for your POS transactions – but the integrated OpenEdge option is highly recommended for the most efficient front desk workflow.

Rock Gym Pro has integrated the following third party payment gateways within the software.  Establishing an account with these vendors is easy, and each of their fees are extremely competitive.

OpenEdge Integrated Processing 
Point-Of-Sale & Membership Billing (U.S. and Canada Only)
POS and billing credit card transactions can be seamlessly processed in Rock Gym Pro via OpenEdge.  All that is required is an OpenEdge account, credit card reader, and receipt printer. See our XCharge by OpenEdge article for details on creating an OpenEdge account.  When you have an OpeEdge account, your membership billing becomes just a click of a button each month and processing POS transactions is swift and efficient.

ACH Check Draft
Membership Billing (U.S. Only)
ACHWorks at $0.49/transaction.  Your members supply a voided check and their membership dues are deducted from their checking or savings account.  In general, this is the least expensive option for billing your members.  Click HERE for the ACHWorks ACH processing application. Save it to your computer, fill it out, and submit it electronically. You can also contact ACHWorks at 916-638-8811 (option 1) for specific questions regarding ACH processing. Be sure to mention Rock Gym Pro when contacting ACHWorks!

Stripe.com
Credit Card Membership Billing & Online Booking (Canada, Australia, UK, Ireland, Singapore, New Zealand and Hong Kong)
Stripe (www.stripe.com) payment processing is available for integrated membership billing and online booking transactions in numerous countries outside of the U.S.  Documentation on the integrated Stripe membership billing is available.

Locations outside the U.S./Canada for point-of-sale
Stripe (www.stripe.com) can be used as described above, but no integrated point of sale card processing is available outside the U.S. and Canada.   External terminals can easily be used with RGP though.

Is your facility located in the UK? If so, please see our UK Best Practices document.

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