RGP Update - New Features Released - October, 2017

New features are ready to install in the latest update to RGP.

To get the update, launch Data Entry → Manage → About → Update

 


 

New Features


1) Membership Change Request Form on ‘Form List’

Your Online Membership Change Request Form can now be included on the Form List that you display on a tablet at your facility.

To enable, go to Data Entry -> Manage -> Online Member Change Form - Config and look for the configuration options at the bottom of the configuration page.

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Learn more about the RGP Form List and how to set it up.

 


 

2) New Charts
We’ve added a number of new charts to the Reporting tab in RGP.


- Membership Starts and Stops
These new charts record all new membership starts and as well as an accurate count for membership stops (expiring prepaid/terminating EFT).  Please be aware that these charts are accurate starting in January, 2016 when data tracking for these items was initiated.

 

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- Mobile App Activity
These new charts show you the number of check-ins and unique customer activity for customers that are using the RGPro Connect Mobile App.

 

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NOTE:  Charts will show data collected after September 25, 2017

  

- Online Account and Booking Activity
Get accurate data on customers that make bookings with an Online Account.

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3) New Customer Query Constraints
You can now include mobile app activity and customer notes when running a customer query.

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4) Load Entire Family Unit Into the Customer List
In Data Entry, when you search for a customer that has family members attached to their account, you’ll see a link at the bottom of the screen. Click this link to show all family members on the Customer List.

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5. Multigym: Copy Calendar Offerings
If you operate multiple gyms, you now have the ability to easily copy Calendar Offerings from one gym to another.

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Learn more about copying Calendar Offerings

 


 

Other Improvements


1)
We’ve added a new option to disable Auto Customer Assignment in calendar transactions. To disable, from Data Entry go to Manage → Settings→ Misc.


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2) Age has been added to the hover popup screen when you right-mouse click the customer name from the Customer List.

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3) Booking Details and Booking Grid now show an invoiced amount.  For unpaid bookings, this allows your staff to know that the customer was invoiced and you are awaiting payment.

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4) You can now apply the action: EFT Dues, under Manage Tags.

From Data Entry go to ManageTagsApply Actions to TaggedSelect Action.

 


 

Bug Fixes:

  • BUG FIX:  Daily Maintenance lock popups
  • BUG FIX:  Document View window now opens in fullscreen
  • BUG FIX:  Changing tabs while in Reporting no longer causing issues.
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