GDPR Compliance

The General Data Protection Regulation, or GDPR, will take effect on May 25, 2018.  This new privacy law will provide European individuals with certain rights over their personal data including a right to access, correct, delete, and restrict processing of their data.  Rock Gym Pro is busy working to ensure that we will be compliant with all GDPR standards before the May deadline.

The purpose of this working document is to keep our European customers informed of the processes we will be implementing to comply with these new regulations.

As more information regarding RGP’s implementation of GDPR becomes available, this announcement will be updated.


Where is Rock Gym Pro customer data stored?
Currently, RGP customer data is stored both locally (on servers/databases set up at the facility) and on servers located in the U.S.  

How will Rock Gym Pro handle requests to delete private data?
Should there be a request from an EU resident to delete/edit customer information, that request would first need to be directed to the facility in the EU where the local data is stored. The request would then be passed onto Rock Gym Pro in the U.S.

What is Rock Gym Pro doing to prepare for GDPR?
We are in the process of reviewing our data processing procedures to ensure that EU personal data can be lawfully removed from both local facility databases, as well as US servers.

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