The Rock Gym Pro email system acts as an interface to manage the emails you send your customers. However, it requires a separate service called SendGrid to actually send the emails.
SendGrid offers a variety of service levels, depending on the needs of your facility. The minimum SendGrid service level required is the Essentials service level; however, you may want to use the Pro level to have your emails sent from a dedicated IP address to reduce the risk of emails being sent to a spam folder. Multigym facilities can share a single SendGrid account if desired. We aren’t associated with SendGrid, so if you have any account questions or questions about the deliverability of an email please direct them to the SendGrid customer support.
To sign up for a SendGrid account, visit their pricing page. Once you’ve signed up for an account, you’ll need to add your login information to the Email System Settings. Here’s how to find the email settings.
- In the Data Entry main window, click Manage and select Email System.
- Click the Settings button.
- At the top of the settings window, enter your account user name and password/API Key.
- Click Close to save the settings, and Close again to exit the Email System.