Updating a customer’s ACH bank draft information

If a customer’s bank information changes you can easily update their ACH bank draft details in their customer profile.

  1. You can update their ACH bank draft information from several different places in Rock Gym Pro by double clicking on the customer’s name. This will bring up the View and Edit Customer window.
  2. Select the EFT/Billing tab.
  3. Under ACH Bank Draft, enter the bank name, routing number, and account number; this information can all be found on a voided check. Re-enter the account number to confirm, and select the account type (checking, savings, business checking, business savings or unknown).
  4. Click OK to save.

 

 

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