Reviewing a customer’s check-in history

If there’s a question about a customer’s account it can often be helpful to review their check-in history.

  1. To get started, look up the customer in the Data Entry window. Select their name and click the Check-In History button.
  2. Here you will see the dates and times they checked in, their status at check-in, their membership type and what event/class they checked in to if applicable.
  3. If you need to change the date for a check-in, select it and click the Change Check-In Date button. Select a new date and click OK.
  4. To print a check-in history report, click the Print button. You can now print, email, open the report in Word or Excel, or save it as a HTML or CSV file.
  5. Click OK to finish.

 

 

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