Rock Gym Pro will manage all of your POS and membership transactions, but the actual processing of the credit card or ACH check draft must happen through a 3rd party payment gateway. Here is an overview of the third party payment gateways that have been integrated within the software. Establishing an account with each of these vendors is easy while their fees are competitive with other vendors in the market.
- X-Web/X-Charge Integrated Processing: Credit card Point of Sale & membership billing (US and Canada only)
POS and billing credit card transactions can be seamlessly processed in Rock Gym Pro via X-Charge. All that is required is an X-Charge account, credit card reader, and receipt printer. When you have an X-Charge account, your membership billing becomes just a click of a button each month and processing POS transactions is swift and efficient. Apply for an account by filling out their pre-authorization form, calling the specialists at 888-427-2260 (press option 1) or by e-mailing your contact information to firstname.lastname@example.org.
- ACHWorks: Membership Billing (US Only)
With ACH check draft processing from ACH Works your members can supply a voided check to have their membership dues automatically deducted from their checking or savings account. At just $0.49/transaction this is usually the least expensive option for billing your members. Apply for an account by downloading this processing application and submitting it electronically as instructed on page 1 of the application. You can also contact ACHWorks at 916-638-8811 (option 1) for specific questions regarding ACH processing.
Online Bookings & Credit Card Membership Billing (US, Canada, UK, Australia, and many other countries around the world stripe.com/global)
Stripe payment processing is available for online bookings transactions, and for international customers it is also used for integrated membership billing. Apply for an account online here.
Is your facility located in the UK? If so, please see our UK Best Practices document.