If necessary you can void a past transaction through the POS History window. Note that this will also void any associated payments.
- To get started, click POS to launch the Point of Sale system.
- Click the POS History button at the bottom right of the screen.
- Select the register and date of the transaction.
- Click the Invoices tab, select the transaction and click the Void Invoice button.
- Click Yes to confirm, and then Yes again.
- The invoice will be voided.
- Click Close to exit the POS History window.