If a credit payment was made you can void it out during the same day only. After that you will need to issue a return.
- To get started, click POS to launch the Point of Sale system.
- Click the POS History button.
- Select the invoice and click Void Invoice. This will delete the invoice as well as the credit card payment. Note: If you only delete the payment, then the invoice will be outstanding and an alert will sound when the customer checks in alerting that they owe you money. You must void the invoice to cancel the payment.