What's in this release?
Significant Changes:
- Customer Quick Configure: This is a new tool to make it faster, easier, and more accurate to configure customer records for things like membership purchases. We've been working on this for a while and have just added additional features. Take a look at the Customer Quick Configure support article for more details!
- Fixed error in the Preview Billing Report. Previously, if a member was configured to have a future dues change and that member was frozen, the Preview Billing report would show their predicted dues to be their configured future dues instead of a freeze fee. This issue has been fixed.
- Improved the way we handle "Invalid Mandate" messages when processing payment. These errors are similar to payment declines but they occur when a customer's bank has flagged a payment method as invalid for issues like incorrect account numbers. This caused problems that prevented charges to some ACH customers from showing as declined/overdue. That problem has been fixed.
Misc. Updates and fixes:
- Added additional error checking to RGP's customer Photo Capture system.
- Improved synchronization checking between calendar and the mobile app.
- Improved optimization of Daily Maintenance tasks for large databases.
- Fixed an error that caused the Customer Quick Configure tool to apply incorrect expiration dates when adding punches.
- Renamed 3 reports to make our naming system internally consistent.
- "Stripe Payout Reconciliation By Payment Report" became "Stripe Payout Reconciliation By Payment"
- "Stripe Payout Reconciliation By Payout Batch Report" became "Stripe Payout Reconciliation By Payout Batch"
- "Stripe Payment Reconciliation Report" became "Stripe Payment Reconciliation"
Comments
Article is closed for comments.