RGP Cloud - Terminating a frozen RGP process in RGP Cloud

When you're using a PC and a screen freezes or "hangs", you would normally click Ctrl+alt+delete to open the Task Manager and then terminate the task. When you're using the RGP Cloud host and an RGP task freezes, this method will only open the Task Manager on your local computer, and not the RGP Cloud host.  

There are two methods you can use to open the Task Manager when using RGP Cloud:

1) Ctrl+alt+end and then select Task Manager
2) Right mouse click on the clock in the lower right of your screen, and then select Task Manager

Once the Task Manager is open, find the RGP process, right mouse click, and select END.

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