Overview of checking in a customer

Rock Gym Pro allows you to check in members for general usage, events or classes. Here is the process for checking in a member.

  1. To get started, click Check In to launch the Check In window.
  2. In the Lookup field enter the name or barcode for the customer. If you use passes, scan the barcode to search for the customer.
  3. The member’s information will display on the screen, including their photo, information, and any alerts or notes.
  4. If there are any notes or alerts you can then address as needed and edit the customer account by clicking the Edit Customer button.




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