If your facility is using RGP Stripe Custom with the integrated Stripe Terminals you can manually key in a card number at the POS if needed. (You must be running at least RGP version 133594)
If a customer needs to make a payment over the phone or are having issues swiping a customer's card you can manually key in a credit card number.
In the RGP POS (point of sale) window, ring up the transaction, then click Tender – select Alt Key in Credit Card. Manually key in the card details and click Process Payment.
Alt Key In Credit Card can also bypass the Stripe terminal if you have issues with your RGP POS Workstation communicating with the Stripe Terminal due to any internal network issues.