I am currently using another system but would like to switch to RGP. We are trying to work out how to use the system so there can be an easy transmission to the new system. One issue is the ability to freeze. It seems very limited. We allow all versions of our membership to freeze. Is there a way to set this up so any of my employees can freeze without getting manager approval. While I like your system I wish there was more customization on the back end for things like this.