Till drawer won't open

Hi, this happens regularly. It's usually when I open up in the morning. I put a transaction through or just try to open normally and nothing happens. I usually have a key but at the moment I can't find it. Is there something I can do to reset this so it opens.

Thank you.

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  • Is the receipt printer on? The cash drawer connects to the receipt printer, so if the printer is off - the cash drawer won't open. Alternately, if your receipt printer is connected via a network connection - has the network connection gone offline?

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