Referral Program

I was wondering if it was possible to look in to including a referral program integrated into the system. We want to continuously encourage our members to bring in new guest, so a referral program could be good for them that is easy to keep track. We have contemplated using gift card codes and put cash on them, but to have something in the system would be awesome!

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6 comments
  • Why wouldn't you just use the guest pass functionality built into RGP already?

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  • We want to get a bit more complex than just a guest pass. We want to reward our members for bringing in new members, not just guest. I would want to reward the member if they bring a new member that lasts until the next month pay period.

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  • I know this is an old post but I'd like to voice my support for this function as well. We run deals on occasion offering members $$ off their next months dues if they get a friend to purchase a membership. Because normal staff (closer/power) can't invoice accounts we have to have a manager present to run the discounts.

    Has anyone found a work around for this, or is there a simple solution I'm missing?

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  • To confirm, if you change the Spending Limit from $0 to $50, as an example then ALL employees can invoice account up to $50. If the invoice amount is greater than $50, then Manager/Admin approval is needed. Spending Limits is found in Data Entry->Manage->Spending Limits

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  • We're trying to credit accounts in this situation. We've been using the invoice account function for quite some time and love it, but it doesn't work for staff applying credits to accounts.

    We have an item 'Referral Discount' for $20 that we return, then credit (invoice account) it to the customers account. When we run billing on the 1st of the month that $20 credit is applied to their monthly dues and they're billed accordingly.

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  • Right, sorry about that--Any employee can issue a credit/refund at POS and click Invoice Account. It is not necessary to issue a refund/credit via invoices and payments, and as you have experienced limiting.

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