Warnings not showing up in search
I found a customer who recently bought a new pass after an old one expired, but still has a status of terminated. Since her status is Terminated she has a warning that prepaid members require a status of ok, but when I do a search for members with warnings no one comes up.
Comments
TERMINATED members never show up in the warning list - there would be thousands of them after a while and it would "crowd out" the valid warnings.
There are a small set of warnings that only appear when a customer record is CLOSED - such as the one you mention - to alert the staff member to take immediate action. Additionally, those warnings tend to all be "self correcting" since the next time that customer checked in the staff member would be forced to correct it (since the check-in would throw a TERMINATED alert and the customer would complain!)
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