Third Party Gift Card Solution
Unfortunately, online gift cards didn't happen this year for RGP. Just too many other coals in the fire :)
One gym has identified a great third party provider: http://www.thegiftcardcafe.com
They use Stripe as a backend credit card processor, so for those already using Stripe for the booking system - that part is all set.
As for accounting, here is a suggested workflow:
* Transaction occurs and is emailed to the front desk
* Front Desk enters the transaction in POS (enter in the customer name, selects gift card, copies the GC# from the email)
* Customer can come in with gift card email and use it just like they do a regular gift card
This will make Stripe bank account reconciliation a little nastier though! Not much we can do to help with that...
I'm targeting 2015 for integrated online gift cards in RGP - really :)
Comments
We just started using this provider for our online gift cards a few weeks ago. Works great so far and we are looking forward to the final result.
We have a link on our front page: http://www.edgeworksclimbing.com/
You do need to setup a custom payment method so that you can setup your online payment method (and staff know how to pay for the transaction they are entering):
Data Entry > Manage > Settings > Payment & Billing > POS > Custom Payment Method
The only hiccups that we've noticed are:
-Staff need to z-out the custom payment method (should equal the payments so the z-out is not over/under).
-It can be helpful to have a manager/accountant change the invoice and payment date (In RGP Data Entry) so that it matches the transaction date (mainly if the staff enter the transaction a day or so late). Otherwise, reconciling transactions can be even more confusing.
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