How to Cash out a Gift Card?

CA law requires that we cash out all gift cards with a balance of less than $10 on it. Today we had our first person request cash back. Sadly, we were flummoxed on how to do this in POS. Any tips/hints? Thanks!



  • Well, that's a new one!

    Sort of a hack needed:

    * Add ANY item to the transaction for the amount of the "cash out".
    * Redeem the gift card for that amount in the transaction.
    * Delete the first item you added.

    And complete the transaction..... using whatever refund method you desire.

    Comment actions Permalink
  • Aha - it's coming back to me. I think we had to do this previously, but it's so roundabout that I forgot. Thanks, Andy!

    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post