Barcode Scanner Setup

I am new to RGP and am working on setting everything up. I am having problems connecting to my barcode scanner. I bought the one RGP recommends and hooked it up, but am not sure how to link it to RGP. Anything helps!

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  • There is no hookup required. It should just scan and produce keystrokes with the numbers. What happens when you scan a card?

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  • ok so I was being a little dumb and thought that the scanner had to be set up before we started scanning cards. I got that all sorted out. I am wondering if i can use the scanner to sell products (like drinks/snacks etc..) I assigned a product to a barcode but when I scan the barcode, nothing pulls up. Am i trying to do something that the program doesnt support or am i missing something? thanks!

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  • Scanning products works, but the cursor must be in the lookup box at POS prior to a scan for the keystrokes to go to the proper control.

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  • when i scan a product, the bar code number appears but my item does not

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  • Then you do not enter the barcode EXACTLY as it is returned by the scanner. You need to scan the code into the box when setting your barcode. There is no bug in this functionality, thus there is some difference between what you entered as the product barcode and what you are scanning.

    You can open up notepad and scan into that to confirm what is being scanned.

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  • I am wondering if i can use the scanner to sell products.

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