Waiver expiry

I am testing RGP and I've been trying to simulate expired waivers, but with no luck.
I've changed the Settings / Waivers/Custom so that facility waivers expiry after 36 months. I've then created dummy customers with facility waivers from 2008. When I check them in there is no alert that their waiver has expired.

Am I doing something wrong?

Thanks, Audrey



  • Waivers are cleared (along with other maintenance tasks) once a day when RGP starts up. Thus, tomorrow those waivers will be cleared if they are more than 36 months old (per the date they are marked as completed).

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  • I checked again today and it was all good- the alerts came up for the trial customers.

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