Logitech QuickCam Problem
Just installed a Logitech QuickCam for photos. Device works in Windows, but when I try to "Change Picture" in RGP the screen pops up and remains black. When I click "Take Picture" I get an error "Image cannot be saved. Try taking picture again." Any thoughts?
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Hello Nate,
What camera were you using before?
We have not used a camera in the past. This was our first attempt.
On my Dell computer, I have to open up the Dell video/camera and change the settings to IM mode. You are the only gym that has had an issue with getting the camera to work with RGP. Open up the camera settings and play around with the settings while you have RGP Data Entry open and the change picture window open. Play around until you get the camera to work.
If you sign up for RGP support, or would like to pay for a one time help, I can login to your computer to help you with this situation.
Thank you,
Amy
Got it. Had to reload drivers several times. Not sure why, but it works now. Thanks.
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