Quickbooks Error
When exporting daily sales to QB Pro 2011, the numbers which exported by RGP do not match the Z-Out/Nightly deposit information. It appears that the numbers are being pulled exported to QB based upon the date/time of the transaction(i.e. purchases made from 12:00 AM to 11:59 PM on a given date). This presents a bit of a problem when a z-out is completed and deposits made at 9:00 PM and something is purchased at 9:30 PM. When I import the RGP information into QB and attempt to reconcile the sales information with the deposit information I am left with a discrepancy (the amount of the purchase which was made after the z-out was completed.
Am I missing a setting or is this how things were designed. Also if there is a better way to use either software (RGP of QB), please advise.
Comments
You are correct in how rgp works. I really can't base transfers on zouts because gyms zout very differently. Some gyms don't zout at all, others zout twice a day, etc.
Not sure I have a suggestion except to make sure your zout is the last thing you do each day.
Perhaps others have suggestions as I am sure others have experienced this?
Also you can delete a zout and redo it on the days you sell something after.....
What is the closeout procedure that you staff uses at your facility. I don't want to be overbearing with what I require of them, but at the same time I am beginning to pull out my hair attempting to sort out the daily sales which may carry over from one day to another. Thanks for all the help!
They closeout after we close. So it is the last thing we do and there are almost never sales afterwards.
Hi,
Has there been any development on this topic? We are experiencing the same problem because we zout at 9pm when the managers leave but we don`t close until midnight. We are just starting to use the quickbooks feature and are having the same issue with the zout not matching the journal entries. Just wondering what crankinharder ended up doing to resolve this problem.
Thanks
Many gyms have the morning staff z-out when they arrive to check the closing shift. That being said, the best option is to z-out right before you close and if any transactions occur after the z-out, leave a note for the morning shift.
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