I understand you're setting up the off-site backup soon. I'm also going to back up the data file on another network drive. Please tell me what file(s) to grab.
Backups are easy. You don't transfer files - and instead use RGP to create the archive files.
On your "Server" computer, just go to Data Entry -> Manage -> Maintenance -> Backups. Put in your target location, enable offsite backup, and hit Execute.
That will create a backup and transfer it offsite.
Once you've confirmed that works, use the Windows Scheduler to schedule a task daily. The task is the Backup Utility located in the RGP program folder.
I can get the backup util. to work manually but not through the task scheduler (it says running but nothing happens within 10 minutes or so so I stopped it. a few times). Is there a setting that's common for a non-tech-guy like me to forget to select?
Is it also sending the data to your remote location somewhere? It does go to my other network drive just fine when I run it manually.
I received your backup! So that worked and it is stored safely offsite.
There could be user account issue with the scheduler. The backup task needs to be scheduled to run under the SAME user that you manually use RGP with. So if you access RGP through a user account called "Rob", then the task should be scheduled on that user as well.
Did you offsite location get a new back up between 12:24-12:30 EST? This is from the log: 3/19/2010 12:24:07 PM : Backup not configured or the backup folder not accessible.
I created the back up utility and scheduled the task all in my 'easton' profile on the server. In rgp my employee name is easton, rob. Is that the problem?
Comments
Backups are easy. You don't transfer files - and instead use RGP to create the archive files.
On your "Server" computer, just go to Data Entry -> Manage -> Maintenance -> Backups. Put in your target location, enable offsite backup, and hit Execute.
That will create a backup and transfer it offsite.
Once you've confirmed that works, use the Windows Scheduler to schedule a task daily. The task is the Backup Utility located in the RGP program folder.
That is easy, thanks.
I can get the backup util. to work manually but not through the task scheduler (it says running but nothing happens within 10 minutes or so so I stopped it. a few times). Is there a setting that's common for a non-tech-guy like me to forget to select?
Is it also sending the data to your remote location somewhere? It does go to my other network drive just fine when I run it manually.
Thanks,
Rob
Hi Rob,
I received your backup! So that worked and it is stored safely offsite.
There could be user account issue with the scheduler. The backup task needs to be scheduled to run under the SAME user that you manually use RGP with. So if you access RGP through a user account called "Rob", then the task should be scheduled on that user as well.
Andy
Did you offsite location get a new back up between 12:24-12:30 EST? This is from the log: 3/19/2010 12:24:07 PM : Backup not configured or the backup folder not accessible.
I created the back up utility and scheduled the task all in my 'easton' profile on the server. In rgp my employee name is easton, rob. Is that the problem?
Thanks,
Rob
The scheduler worked on our end, the data file's on the network drive. Thanks for the help.
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