iPad restart

Hi Andy,
On occasion, our iPad waiver station will go black and then the apple symbol appears, like the iPad has just restarted, about the time someone is signing their initials. Then the new climber will have to start the waiver over. Have you experienced or heard of this happening to anyone else?

Thanks for making such a great program and providing thorough support, sorry to hear about Jackson.

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  • I haven't heard of this before but it sounds like a failing iPad (i.e. a hardware issue) to me. That is indicative of a hard crash of the system.

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  • And if you are running Kiosk Pro, we don't recommend that anymore. Too many problems with it. Just use Apple's built in guided access.

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