Trevor James
Activity overview
Latest activity by Trevor James-
Trevor James created an article, RGP Referral Program
New and established facilities can now take advantage of Rock Gym Pro's Referral Program, earning a 25% discount to their monthly dues for 3 consecutive months. To partake in the Referral Pr...
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Trevor James created an article, May, 2023 Billing Issue - Is my Facility Affected?
This article explains how to run a custom report to know if you were affected by the billing issue from v1.1.13460. (See related article: Resolving Billing Issue from v1.1.13460) We've create a c...
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Trevor James created an article, Resolving Billing Issue from v1.1.13460
After releasing v1.1.13460 to RGP Cloud users, a billing issue was discovered. This article explains:1) What happened and who was affected 2) The steps we have taken to ensure this doesn't happen a...
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Trevor James created an article, v1.1.134060 - Released to Cloud Week of 4/24/23
Update: 04/24/23 - Released in stages to all RGP Cloud Users. ** For Local Users, v1.1.134076 was released for download on 06/26/23. This version includes everything listed below with additional bu...
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Trevor James created an article, v1.1.133781 - Released to Cloud 4/07/22. Released to Installed 04/13/22
------------------------------------------------------ >> View the Latest Software Version History Here ------------------------------------------------------- This update includes: Features/Impr...
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Trevor James created an article, RGP Update - Released to Cloud Week of March 15, 2022. Released to Local March 21, 2022
Update: v1.1.133776Released to RGP Cloud Users on the week of 3/15/22. Released to locally installed users week of 3/21/22. Changes in this latest update include: Features/Improvements Added Gif...
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Trevor James created an article, v1.1.133776 - Released to Cloud 3/15/22. Released to Installed 03/21/22
Update: 03/15/22 - Released to RGP Cloud Users03/21/22 - Released to Locally Installed Users This update includes: Features/Improvements Added Punch Card Balance for Date report to the list of S...
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Trevor James created an article, Refunding 3rd Party Payments After Switching to Stripe Custom
If you've recently switched to Stripe Custom from Stripe Standard and need to process a refund for a payment that was made on Stripe Standard, please scroll to the bottom of this article. Refu...
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Trevor James created an article, v1.1.133731 - Released 2/2/22
Update: 02/02/22 - Released to all RGP Cloud and Locally Hosted Users This update includes: Features/Improvements Added ability to create custom color options for Kiosk Form list Added auto-reco...
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Trevor James created an article, v1.1.133721 - Released 12/14/21
This update includes: Features Online Gift Cards - Delayed Email Send for Recipient 'Important' Flag on Customer Notes Specify Max Start Date on Online Membership Offerings Option to Default N...
