Support

How to set up Membership Sales on a Kiosk

1. Calendar and Booking
2. Resources

If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. Below are instructions on how to display your ...

• Edited December 11, 2018 23:11
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Online Membership Sales FAQ

1. Calendar and Booking
2. Resources

If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. Below are some Frequently Asked Questions abou...

• Edited December 11, 2018 20:08
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How to set up Online Membership Sales

1. Calendar and Booking
2. Resources

If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. The article below shows how to set it up.  Bas...

• Edited December 11, 2018 20:07
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Using a Mac with RGP Cloud

1. RGP Cloud
2. Articles

* Note: POS hardware is not accessible using the method described below. If you are are a manager looking to access Rock Gym Pro from a Mac, you can use the RGP Cloud Dashboard to log in and view r...

• Edited November 20, 2018 14:05
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Faster EMV Processing From OpenEdge

1. Product News and Updates
2. Announcements

We're happy to pass along news that OpenEdge recently released a new Remote Client Manager (RCM) - the software that handles the communication between the credit card reader and OpenEdge. If you’re...

• Edited November 06, 2018 19:44
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How to Import Scanned Documents with RGP Cloud

1. RGP Cloud
2. Articles

Rock Gym Pro supports the ability to scan and store customer documents such as waivers and membership forms. When you're using RGP Cloud, the process of importing and attaching those scanned docume...

• Edited October 05, 2018 21:15
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DOWNLOAD: RGP Locally Hosted/Installed Version

1. Getting Started
2. Initial Set Up and Downloads

The latest version of the Locally Hosted Installed Version of Rock Gym Pro is available to download by clicking the link below:Request to Download RGP Local Installed Version

• Edited October 18, 2018 05:01
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• -1 votes

Using the Facebook Pixel With Rock Gym Pro

1. Calendar and Booking
2. Website Integration

Using the Facebook pixel with Rock Gym Pro allows you to track conversions from your Facebook ads when someone takes action on your website. How the Facebook Pixel Works:The Facebook pixel is a sma...

• Edited September 28, 2018 20:22
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Creating Facebook Ads Custom Audiences Using RGP Customer Queries

1. Calendar and Booking
2. Website Integration

If you’re using Facebook as an advertising platform, you can create Custom Audiences from your RGP customer lists and then serve targeted ads to those customers.   1. In the Facebook Ads Manager, ...

• Edited September 28, 2018 20:23
• 2 followers
• 0 comments
• 0 votes

Decline Minimizer from OpenEdge

1. Payment Processing
2. OpenEdge / XWeb Credit Card Processing

Decline Minimizer is a FREE service from OpenEdge that we’ve integrated into Rock Gym Pro. If you’re using OpenEdge for recurring customer billing in the U.S., Decline Minimizer will automatically ...

• Edited September 18, 2018 19:40
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• 0 comments
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