Support
Activity overview
Latest activity by Support-
Support created an article, How to Import Scanned Documents with RGP Cloud
Rock Gym Pro supports the ability to scan and store customer documents such as waivers and membership forms. When you're using RGP Cloud, the process of importing and attaching those scanned docume...
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Support created an article, LOCALLY HOSTED: Request to Download the Locally Hosted Installed Version of Rock Gym Pro
The latest version of the Locally Hosted Installed Version of Rock Gym Pro is available to download by clicking the link below:Request to Download Locally Hosted Installed Version
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Support created an article, Using the Facebook Pixel With Rock Gym Pro
Using the Facebook pixel with Rock Gym Pro allows you to track conversions from your Facebook ads when someone takes action on your website. How the Facebook Pixel Works:The Facebook pixel is a sma...
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Support created an article, Creating Facebook Ads Custom Audiences Using RGP Customer Queries
If you’re using Facebook as an advertising platform, you can create Custom Audiences from your RGP customer lists and then serve targeted ads to those customers. 1. In the Facebook Ads Manager, ...
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Support created an article, Decline Minimizer from OpenEdge
Decline Minimizer is a FREE service from OpenEdge that we’ve integrated into Rock Gym Pro. If you’re using OpenEdge for recurring customer billing in the U.S., Decline Minimizer will automatically ...
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Support created an article, Adding Seats in the RGP Cloud User Dashboard
After your initial set up call with Rock Gym Pro Support, you’ll receive an email from: support@rockgympro.com (be sure to whitelist this email address so the email does not end up in your Spam box...
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Support created an article, V1.1.130638 - Release 09/05/18
Details on the updates listed below can be found in this Announcement. Features Calendar Booking and Offering Search Select Multiple Customers at Check-in Screen OpenEdge EMV: Option to Key-in Cre...
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Support created an article, RGP Update - New Features Released - September, 2018
Reminder: If you’re using RGP Cloud, you do not need to install a new version of the software to use the updated features listed below. You already have them! (Learn more about using RGP in the Clo...
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Support created an article, Rock Gym Pro Sub-Processors
The following article is used for GDPR compliance. To find out more about RGP and GDPR, please visit our GDPR page at: https://www.rockgympro.com/gdpr/ Rock Gym Pro may engage Rock Gym Pro affili...
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Support created an article, Calendar Text Editor not displaying properly?
If you see the Up/Down arrows in your Text Editor, shown below: Be sure that: The latest version of Internet Explorer is installed on your computer Javascript is enabled in Internet Explorer...
