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Support

  • Total activity 1007
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Activity overview

Latest activity by Support
  • Support created an article,

    How to set up Membership Sales on a Kiosk

    If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. Below are instructions on how to display your ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Online Membership Sales FAQ

    If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. Below are some Frequently Asked Questions abou...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    How to set up Online Membership Sales

    If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. The article below shows how to set it up.  Bas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Using a Mac with RGP Cloud

    * Note: POS hardware is not accessible using the method described below. If you are are a manager looking to access Rock Gym Pro from a Mac, you can use the RGP Cloud Dashboard to log in and view r...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Faster EMV Processing From OpenEdge

    We're happy to pass along news that OpenEdge recently released a new Remote Client Manager (RCM) - the software that handles the communication between the credit card reader and OpenEdge. If you’re...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Support created an article,

    How to Import Scanned Documents with RGP Cloud

    Rock Gym Pro supports the ability to scan and store customer documents such as waivers and membership forms. When you're using RGP Cloud, the process of importing and attaching those scanned docume...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    DOWNLOAD: RGP Locally Hosted/Installed Version

    The latest version of the Locally Hosted Installed Version of Rock Gym Pro is available to download by clicking the link below:Request to Download RGP Local Installed Version

    • Edited
    • 2 followers
    • 0 comments
    • -1 votes
  • Support created an article,

    Using the Facebook Pixel With Rock Gym Pro

    Using the Facebook pixel with Rock Gym Pro allows you to track conversions from your Facebook ads when someone takes action on your website. How the Facebook Pixel Works:The Facebook pixel is a sma...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Creating Facebook Ads Custom Audiences Using RGP Customer Queries

    If you’re using Facebook as an advertising platform, you can create Custom Audiences from your RGP customer lists and then serve targeted ads to those customers.   1. In the Facebook Ads Manager, ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Support created an article,

    Decline Minimizer from OpenEdge

    Decline Minimizer is a FREE service from OpenEdge that we’ve integrated into Rock Gym Pro. If you’re using OpenEdge for recurring customer billing in the U.S., Decline Minimizer will automatically ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes