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Support

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Activity overview

Latest activity by Support
  • Support created an article,

    RGP Cloud Deployment Option

    What is RGP Cloud? RGP Cloud is exactly what it sounds like - it's the Rock Gym Pro software accessed in the cloud. With RGP Cloud, your database and RGP information is securely hosted on a remote ...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    V1.1.127897 - Release 03/13/18

    Details on the updates listed below can be found in this Announcement.   Features Flexible Customer Atributes Auto Class Check-In Retail Improvements, Including - GridEditing and Extended and Cust...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Overview of Customer Attributes

    Customer Attributes enables you to capture ALL information that has been completed on an RGP or Smartwaiver document and attach it to the Customer Record. An example of information that can be atta...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    RGP Update - New Features Released - March, 2018

    New features are ready to install in the latest update to RGP. To get the update, launch Data Entry → Manage → About → Update   New Main Features 1) Flexible Customer Attributes With additional an...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Sales Tax Report - Tax-Inclusive Sales

    Because tax-inclusive sales are 0% tax sales, these sales will not show up in journal entries or QuickBooks imports. The only way to report on tax-inclusive sales is by using the Sales Tax Report a...

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    • 2 followers
    • 0 comments
    • 0 votes
  • Support created an article,

    GDPR Compliance

    The General Data Protection Regulation, or GDPR, will take effect on May 25, 2018.  This new privacy law will provide European individuals with certain rights over their personal data including a r...

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    • 4 followers
    • 0 comments
    • 1 vote
  • Support created an article,

    V1.1.125720 - Release 12/12/17

    Details on the updates listed below can be found in this Announcement.   Features Faster and More Reliable EMV Integration Customizable Proficiency Levels / Belay Certifications   Improvements N...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    RGP Update - New Features Released - December, 2017

    New features are ready to install in the latest update to RGP. To get the update, launch Data Entry → Manage → About → Update    New Features 1) Faster and More Reliable EMV Integration EMV is the...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Customizable Proficiency Levels / Belay Certifications

    If a member earns a certification or has passed a course that shows proficiency in a certain area, you can update their customer profile to reflect their achievements. To set up your own custom pro...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Using the Booking System for a membership sale

    It is possible to creatively use the booking system for a one-day membership or punch card sale. You’ll want to create an offering for each “product” with a single, fixed event.   You can see some ...

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    • 1 follower
    • 0 comments
    • 0 votes