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Support

  • Total activity 1032
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Activity overview

Latest activity by Support
  • Support created an article,

    Multigym Option: Placeholder (archived) Customer Records

    In Customer Queries, there is an option to include a “placeholder” customer record. Checking the box shown below allows remote customers to be included in your query result reports. An Example:If a...

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    • 1 follower
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  • Support created an article,

    Automated Billing Available for RGP Cloud Users Only

    Automated Billing is an optional feature that allows you to automatically schedule your monthly billing tasks to run at specific dates/times during the month. This feature is available to RGP Cloud...

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    • 1 follower
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  • Support created an article,

    Automated Billing Overview

    Automated Billing is an optional feature that allows you to automatically schedule your monthly billing tasks on specific dates and times during month. This feature is available to RGP Cloud users ...

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    • 1 follower
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  • Support created an article,

    What is Billing Launch?

    A Billing Launch is a one-click action that conveniently processes all of your billing at once. Once a month you can use the Billing Launch to process your billing. If you collect balances mid-mont...

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    • 1 follower
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  • Support created an article,

    How to display multiple membership options for purchase on your website

    If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. The system is incredibly flexible so there are...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    V1.1.131525 - Release 01/23/19

    Details on the updates listed below can be found in this Announcement New Features Online Membership Sales SendGrid HTML Templates for Transactional Emails Updates/Improvements to Customer Queries...

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    • 1 follower
    • 0 comments
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  • Support created an article,

    Advanced Customer Query: An Example

    With advanced logic built into the Customer Queries feature in Rock Gym Pro, the options for parsing customer data are nearly limitless. Below is a simple example of how a gym might use an Advanced...

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    • 1 follower
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  • Support created an article,

    RGP Update - New Features Released - January, 2019

    Reminder: If you’re using RGP Cloud, you do not need to install a new version of the software to use the updated features listed below. You already have them! (Learn more about using RGP in the Clo...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    Online Membership Sales: Overview, Tips, and Strategies

    If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility.  Below are a few tips and strategies to help y...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Support created an article,

    How to display a Punch Pass for purchase on your Kiosk

    If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. The system is incredibly flexible so there are...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes