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Migration Agent Default

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Recent activity by Migration Agent Default
  • Overview of Online Gift Cards

    If your facility is currently using the online booking system, many of the concepts and steps outlined below will be familiar and deployment should be easy. For those facilities who have not used t...

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  • Accessing Your Cloud Host

    Creating a New Connection Profile To access your cloud host you need to perform the following steps on all workstations.  Multi-location organizations need to perform these steps on all workstation...

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  • Adding Notes to a Customer's Record

    It can be handy to add notes to a customer’s record to keep other staff members updated on issues and questions. Here’s how to add a note to a specific customer's profile: You can add notes to a c...

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  • Scheduling a backup using CMD File Creation (Advanced)

    If you are struggling to get the primary offsite backup system operation with the Windows Task Manager you can create a command file (CMD) on your desktop to schedule instead. Note that your passwo...

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  • Ordering Physical Gift Cards and Membership Cards

    Any code 39 barcode card will work for scanning into Rock Gym Pro for physical gift cards and membership check-in cards. Membership Cards For membership cards, we recommend using a keychain tag – t...

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  • Start Here - Deployment Guide

    Rock Gym Pro Deployment Guide  Thank you for checking out Rock Gym Pro (RGP). We are excited that you are considering using RGP to manage your operations. This deployment guide will help you get st...

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  • Front desk hardware requirements for Rock Gym Pro

    The following is a list of hardware requirements for running Rock Gym Pro at the front desk. In addition, there are back office requirements for getting the most out of the software. Note that we h...

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  • RGPro Connect Mobile App Overview

    The RGPro Connect mobile app is available for your customers to download from the Apple App Store and Google Play. This customer-facing app allows users to: 1) View your class availability in real-...

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  • Cloud Migration Preview Period

    This article is intended for facilities that are migrating from a Locally Hosted RGP Deployment to RGP Cloud. Your RGP dues will be increased to your new rate as soon as you receive your cloud prev...

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  • RGP Cloud Preview FAQ

    What do I need to configure in Cloud Preview mode?RGP Cloud Preview mode allows you to configure and test your cash drawer, receipt printer, and web camera prior to going live in the cloud. This su...

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