Jon Manz

Customer Quick Configure

1. Customer Management
2. Memberships and Punch Cards

What is Customer Quick Configure? Customer Quick Configure is a tool that allows you to make many changes to a customer record with a single click. Many situations, like selling a membership, requi...

• Edited September 10, 2024 20:54
• 1 follower
• 0 comments
• 1 vote

v1.1.34578 - Released to All Users on 11/20/2024

1. Product News and Updates
2. Software Version History

What's in this release?   Changes to Credit Card Surcharge Functionality: We've made significant changes to the way RGP handles surcharges on membership dues for customers paying by credit card. Wh...

• Edited November 20, 2024 19:10
• 1 follower
• 0 comments
• 0 votes

Credit Card Surcharge Settings

1. Payment Processing
2. Merchant Account Setup and RGP Settings

Rock Gym Pro's Credit Card surcharge functionality is available to customers using our Stripe Custom payment integration who are located in the United States, Canada, and Australia. This tool allow...

• Edited November 08, 2024 21:27
• 1 follower
• 0 comments
• 0 votes

v1.1.34469 - Released to All Users on 11/20/2024

1. Product News and Updates
2. Announcements

What's in this release? Significant Changes: Customer Quick Configure: This is a new tool to make it faster, easier, and more accurate to configure customer records for things like membership purc...

• Edited November 20, 2024 19:09
• 1 follower
• 0 comments
• 0 votes

Configuring Permissions For RGP Payments Dashboard Users

1. Payment Processing
2. RGP Stripe Custom Integration

*Note: The ability to create Payments Dashboard users and configure their permissions requires a one-time activation from RGP Support. If no Payments Dashboard users within your organization are ab...

• Edited July 17, 2024 23:48
• 1 follower
• 0 comments
• 0 votes

Creating Users in RGP's Payments Dashboard

1. Payment Processing
2. RGP Stripe Custom Integration

*Note: The ability to create Payments Dashboard users and configure their permissions requires a one-time activation from RGP Support. If no Payments Dashboard users within your organization are ab...

• Edited July 17, 2024 23:50
• 1 follower
• 0 comments
• 0 votes

v1.1.34385 - Released to All Users on 7/2/24

1. Product News and Updates
2. Software Version History

What's in this release? Significant Changes We've added a "Participants" tab to the existing "Booking List" in the top left of RGP's Calendar. You can use this tab to view participants across many...

• Edited July 01, 2024 23:14
• 1 follower
• 0 comments
• 0 votes

Online Check-In Kiosk - Setup

1. Checking In
2. General

Note: This feature is currently limited to RGP Cloud users. RGP's Online Check-In Kiosk allows facilities to utilize a wide variety of web-enabled devices, allowing members and punch card holders t...

• Edited March 12, 2024 16:59
• 1 follower
• 0 comments
• 0 votes

v1.1.134260 - Released to All Users 01/29/24

1. Product News and Updates
2. Software Version History

Features/Improvements Split credit card surcharges on monthly membership dues into a dedicated surcharge product in order to make it easier to keep surcharge revenue distinct from membership reven...

• Edited January 29, 2024 18:20
• 2 followers
• 0 comments
• 0 votes

v1.1.134211 - Released to Locally Installed Users 11/07/23

1. Product News and Updates
2. Software Version History

What's in this release?  Major Changes We've added On-Screen Terminal Tipping for Stripe Custom users with integrated payment terminals. You now have the option to prompt for and collect tips d...

• Edited November 07, 2023 00:22
• 1 follower
• 0 comments
• 0 votes