Steve Ray

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3. Deathorize a PC account

Perfect - many thanks Andy! Running W10 latest version, searched and found it under HKEY_USERS\S-1-5-......\Software\VB and VBA Program Settings\RockGymPRO. Regards, S

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• Created October 03, 2016 17:54
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3. Stock Control

Thanks Andy, John

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• Created March 30, 2016 13:53
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3. gift card expiry - email reminder

Thanks Audrey and Andy, It looks like we will park this one for a while as it seems the process can't be automated. We think it would be a good addition to our customer service though, but it would...

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• Created March 29, 2016 15:45
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3. Check Ins. Change the date for multi-gym

Hi Andy, That at least explains the issues we found. We will keep manual records for now, and look forward to a fix in a future release when it's ready. Many thanks, John

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• Created February 11, 2016 11:06
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3. gift card expiry - email reminder

Thanks Andy, We thought that might be the answer - but worth checking. Thanks, John

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• Created February 10, 2016 12:34
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2. Hardware Requirements & Issues
3. Server Deployment

Hi Andy, please can you advise if there are any issues running RGP on W7pro with software RAID 1. We are setting a 2nd site up, initially we plan to start with a dedicated pc. Alternatively may ad...

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• Created October 26, 2015 18:09
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3. cancelling an online booking without refund

yes please, we have had a few instances as well. Just hitting 'enter' multiple times cancels the booking and refunds a payment. Ideally issuing a refund should require some form of affirmative sele...

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• Created May 13, 2015 10:47
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3. Reconciling RGP z-out stripe sales to collected figure?

Thanks so much Andy, I will keep you posted if the issue re-occurs. Best regards, John

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• Created April 03, 2015 16:52
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3. Reconciling RGP z-out stripe sales to collected figure?

Hi Andy, No, the differences were both in the same direction. Day 2 collected was short to sales by £188, day 3 collected was short to sales by £180. Total £388 collected short to sales over the 2 ...

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• Created April 03, 2015 13:23
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3. De duplicating customers?

Hi Andy, thanks for quick response! Is there a way to trigger a search for duplicates across the whole existing customer database. ie can we do a search to show any customers with the same first n...

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• Created March 26, 2015 11:51
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