Steve Ray
Posts
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Link to POS from Check in
Would it be possible to add a quick link on the Check in screen (customer box on the right, eg next to the 'edit customer' and 'more' boxes) to switch to the POS screen and pre-populate the same pe...
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Computer issues - unresponsive/freeze
I would be grateful to know if anyone else having issues with computers running RGP freezing on Windows 10 - ie no response from keyboard/mouse? We have a number of PCs that freeze a few times a da...
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Deathorize a PC account
Hi Andy, Is there a way to deauthorize access to the RGP database from one account on a PC without deleting the access from another account on the same PC? I cant see how to do this from the RGP ...
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Stock Control
Hi Andy, We are looking at using RGP as our stock control system. I have looked at the 3 variables, and want to understand how they work. 1. Restock pt (min) is presumably the minimum stock level, ...
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Check Ins. Change the date for multi-gym
Hi There, We operate two sites. We recently had an event at one site to which customers from both sites came (30th Jan). The check ins for those that came were not put through until 5 days later, (...
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gift card expiry - email reminder
Hi There, Could you let me know if it's possible when selling a gift card to set up an auto email that reminders the customer who have not used their card after a certain amount of time that the gi...
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Struggling for speed, especially with calendar
Hi, we are finding that RGP calendar is running relatively slowly, especially when changing selection of products in the calendar windows or using manage schedule. The question is where is the bot...
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Reconciling RGP z-out stripe sales to collected figure?
Hi Guys, Has anyone experienced this problem before? We started selling through the on-line calendar just over a week ago. On day 1 the RGP z-out at the end of day reported the same figure in the "...
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De duplicating customers?
Does anyone know how to de duplicate existing customers in RGP? I appreciate that both the electronic waiver and online calendar have excellent systems to pick this up. However we have duplicates ...
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visual prompt for prepaid members on check in
Hi all, We would like to have an unattended self-checkin station with a visual cue to valid prepaid members that they are ok to enter. So the customer would swipe their own card, RGP would check th...
