Michael Chancellor
Posts
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Slow initial startup time for RGP
We are experiencing a long period of time required(60-90 seconds) for RGP to load on our front desk computers. Once loaded, RGP operated lightning fast as always. As a side note, RGP loads on the ...
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Credit Card Surcharge
It appears that we are given an option to add a surcharge to memberships which are paid via credit card transaction on the Data Entry>Settings>Payment&Billing options. If this box is checked will t...
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Quickbooks Error
When exporting daily sales to QB Pro 2011, the numbers which exported by RGP do not match the Z-Out/Nightly deposit information. It appears that the numbers are being pulled exported to QB based u...
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Tax on EFT memberships
I need to add sales tax to the cost of our EFT memberships. I know that this additional sales tax can be included in the total assigned membership dues for each member. This solution will not bre...
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Membership Information
When a member purchases a membership in the POS system we are required to attach a member name. Where are these names used in the database. (i.e. is there a report showing all memberships (and att...
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Customer Query- Zip Code Constraint
We were looking to use the customer query which is built into RGP to filter the names of customers who have a birthday occurring during the next month for a mailing list. The feature looks nearly ...
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Barcode Generator
I have been entering inventory and had an idea for possible future feature. It would be handy if when adding inventory to the system an option was given to automatically create a bar-code for the ...
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Check-in of day-pass customers
I have a question regarding day-pass sales. In this scenario Bob brings his wife and daughter for a day of climbing. He purchases 3 day-passes and provides payment for the transaction. When I si...
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Server Deployment
I am looking to begin using RGP by the end of this year. I am currently looking into options for servers. Do you have any recommended server and router configurations. I plan on running one fron...
