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Michael Chancellor

  • Total activity 21
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Votes on activity by Michael Chancellor
  • Slow initial startup time for RGP

    We are experiencing a long period of time required(60-90 seconds) for RGP to load on our front desk computers. Once loaded, RGP operated lightning fast as always. As a side note, RGP loads on the ...

    • Created
    • 3 followers
    • 6 comments
    • 0 votes
  • Credit Card Surcharge

    It appears that we are given an option to add a surcharge to memberships which are paid via credit card transaction on the Data Entry>Settings>Payment&Billing options. If this box is checked will t...

    • Created
    • 2 followers
    • 5 comments
    • 0 votes
  • Quickbooks Error

    When exporting daily sales to QB Pro 2011, the numbers which exported by RGP do not match the Z-Out/Nightly deposit information. It appears that the numbers are being pulled exported to QB based u...

    • Created
    • 3 followers
    • 5 comments
    • 0 votes
  • Tax on EFT memberships

    I need to add sales tax to the cost of our EFT memberships. I know that this additional sales tax can be included in the total assigned membership dues for each member. This solution will not bre...

    • Created
    • 2 followers
    • 3 comments
    • 0 votes
  • Membership Information

    When a member purchases a membership in the POS system we are required to attach a member name. Where are these names used in the database. (i.e. is there a report showing all memberships (and att...

    • Created
    • 1 follower
    • 1 comment
    • 0 votes
  • Customer Query- Zip Code Constraint

    We were looking to use the customer query which is built into RGP to filter the names of customers who have a birthday occurring during the next month for a mailing list. The feature looks nearly ...

    • Created
    • 1 follower
    • 1 comment
    • 0 votes
  • Barcode Generator

    I have been entering inventory and had an idea for possible future feature. It would be handy if when adding inventory to the system an option was given to automatically create a bar-code for the ...

    • Created
    • 1 follower
    • 2 comments
    • 0 votes
  • Check-in of day-pass customers

    I have a question regarding day-pass sales. In this scenario Bob brings his wife and daughter for a day of climbing. He purchases 3 day-passes and provides payment for the transaction. When I si...

    • Created
    • 2 followers
    • 2 comments
    • 0 votes
  • Server Deployment

    I am looking to begin using RGP by the end of this year. I am currently looking into options for servers. Do you have any recommended server and router configurations. I plan on running one fron...

    • Created
    • 5 followers
    • 13 comments
    • 0 votes