Theo Koester
Posts
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Overbooked events
We seem to be having events getting overbooked with the online system. We have all the setting set up so that our lessons are one on one with a coach and do not overlap but its happened more than o...
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Booking - Automatic Emails
It seems like our customers are received the "New Guest Added" email (which thanks them for visiting) when they purchase something online for a future date. They receive the email and then email or...
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Used Promotions
In the booking system under promotions there is an option for "view usage" Is there anyway to export this to excel? We use Groupon and allow people to buy a groupon and book online through our webs...
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Fixed events in calendar
I have a product that we have set up so that it does not display in calendar unless it is booked. This seems to work for events on a recurring schedule. If I create a fixed event, the offer shows o...
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Gift Cards
I really like the emailed gift card that people receive when they buy the gift card online. If someone wants to buy a gift card in store with cash is there anyway to send them this online gift card...
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Online booking - add to cart
Any plans to implement a online booking "add to cart" feature where people can add multiple bookings together? I think it could dramatically increase online sales as people are less likely to go th...
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Ipad station issues
I thought I saw a post for this a while ago, but couldn't seem to find it. We have two iPad waiver stations in our office and by later afternoon they seem to start to act up. They become very slow...
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Calendar Check In
The new calendar event check in screen is great! Makes checking in people much faster for group events and bookings. A button to attach an online waiver to the customer in this check in screen wou...
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Manager Invoice account warning
Andy, is it possible to add a warning for managers when invoicing items to a customers account that exceeds there maximum spending limits. I like that it allows managers to do it but I have acciden...
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Ideas to throw around
We finally started using RGP at our park almost a month ago and so far so good! A few things we've ran into that I thought I'd share to see if anyone else thinks they would be good improvements fo...
