Audrey Seguy
Comments
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...but are punch card holders included in the charts/graphs showing prepaid members?
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Thanks, Andy. I know that my colleagues have already been speaking with you about this. I'm hoping that some other gyms might also have some clever workarounds. Unfortunately the separate walkway i...
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Yes- I just thought it was worth posting for others...
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Hi John, We were running a custom query based on card purchase date and sending out emails 11 months after purchase. One thing to be aware of is that if someone uses the voucher but still has a ba...
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Yes, I'm afraid it does need to be fairly accurate. Accountants and all that ;-) I'll persist with the method above. it's not perfect either becuase some customers purchase both products, but I th...
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Hello, We need to assign a value to the punches that are outstanding for end of year accounts. Problem is that we sell two types of punch cards (20 visit and 11 visit) so each punch will have a di...
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Me again... One thing that occurred to me is that if we can use the prepaid membership start/end dates the customer can get an email if their membership is about to expire, whereas this would be mo...
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Hi Andy, Is it possible to also terminate EFT members by using Start & End dates under the 'prepaid membership dates' section of their Membership info? Is there an advantage to using a future statu...
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Hi Tom, I've done this at my gym using the KioskPro home screen and having a button at the bottom linking to a vimeo video (you need to allow this URL) and also having a hyperlink from the waiver ...
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Hi Joe, How about a customer query on Customer Type (Guest) and then Total Visit Count > 1. That should return everyone who's still a Guest but has visited more than once. Audrey
