Vivien Underwood
Posts
-
Finding a subset of customers by customer id
Hello all, I have a list of customer IDs that I want to use to create a subset of customers. The specific criteria I need to use to identify the customer group are not available to me within the c...
-
Booking multiple classes
Hello, Two questions: 1) Is there a way for someone to purchase multiple classes (different dates, or different actual class types, rather than multiple places on one specific instance of a class)...
-
New installation and premium account
Hello there, We've just installed RGP on a couple of new machines and the new instance of the platform isn't recognising that we have a premium account. It's not me installing this - I'm trying t...
-
Guest passes for non-members
Hello all, I'm trying to find out whether there's a way to use guest passes with customers who are non-members. Is there a setting that can be changed? Thanks, Viv.
-
Bulk application of policies
Hi there, Is there any way to bulk apply a policy? We're introducing a membership fee but I want everyone who is currently a customer to be exempt (and therefore not have the policy alert show up)...
-
Annual registration fee
Hello again, We're introducing an annual registration fee but I'm having difficulty setting it up so that it automatically expires on twelve months on. I was planning on just adding it as a produc...
-
Tiered pricing
Hello, I want to set up events with two tiers of pricing - one for members and one for guests. Is there any way to determine whether a user is a member or a guest when they enter their name or ema...