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Vivien Underwood

  • Total activity 16
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Recent activity by Vivien Underwood
  • Finding a subset of customers by customer id

    Hello all,  I have a list of customer IDs that I want to use to create a subset of customers. The specific criteria I need to use to identify the customer group are not available to me within the c...

    • Created
    • 1 follower
    • 1 comment
    • 0 votes
  • Booking multiple classes

    Hello, Two questions: 1) Is there a way for someone to purchase multiple classes (different dates, or different actual class types, rather than multiple places on one specific instance of a class)...

    • Created
    • 2 followers
    • 3 comments
    • 0 votes
  • New installation and premium account

    Hello there, We've just installed RGP on a couple of new machines and the new instance of the platform isn't recognising that we have a premium account. It's not me installing this - I'm trying t...

    • Created
    • 2 followers
    • 3 comments
    • 0 votes
  • Guest passes for non-members

    Hello all, I'm trying to find out whether there's a way to use guest passes with customers who are non-members. Is there a setting that can be changed? Thanks, Viv.

    • Created
    • 3 followers
    • 3 comments
    • 0 votes
  • Bulk application of policies

    Hi there, Is there any way to bulk apply a policy? We're introducing a membership fee but I want everyone who is currently a customer to be exempt (and therefore not have the policy alert show up)...

    • Created
    • 2 followers
    • 4 comments
    • 0 votes
  • Annual registration fee

    Hello again, We're introducing an annual registration fee but I'm having difficulty setting it up so that it automatically expires on twelve months on. I was planning on just adding it as a produc...

    • Created
    • 1 follower
    • 1 comment
    • 0 votes
  • Tiered pricing

    Hello, I want to set up events with two tiers of pricing - one for members and one for guests. Is there any way to determine whether a user is a member or a guest when they enter their name or ema...

    • Created
    • 4 followers
    • 4 comments
    • 0 votes