Katie Hobson
Articles
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Stripe Custom Refunds
For information on refunding a payment made through Stripe Standard after you've switched to Stripe Custom, please refer to this support article: Refunding 3rd Party Payments After Switching to Str...
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Stripe Custom Payout Schedule by Country
Stripe Payout Schedules by Country: Stripe batches out their day for payouts at midnight Universal Time (12 am UTC) and has a 2-3 business day payout delay that varies by country. Below are visuals...
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Stripe Custom Payout Reconciliation Reports
Please note that once your database is updated to version 133928 it can take a few days for RGP to backfill the matches on these reports.------------------------------------------------------------...
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Stripe Custom Partial Refunds with Integrated Stripe Terminals
For information on refunding a payment made through Stripe Standard after you've switched to Stripe Custom, please refer to this support article: Refunding 3rd Party Payments After Switching to Str...
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Stripe Custom Anonymous POS Refunds
For information on refunding a payment made through Stripe Standard after you've switched to Stripe Custom, please refer to this support article: Refunding 3rd Party Payments After Switching to Str...
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Reconciling Your Stripe Custom Payouts
Best Practice for Reconciling RGP Reports to Stripe Payouts: Stripe batches out their day for payouts at midnight Universal Time (12 am UTC) and has a 2-3 business day payout delay that varies by c...
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Manually Keying in Credit Cards with Stripe Terminal
If you are taking a credit card payment over the phone or having issues connecting to your Stripe Terminal you have the option to manually key in a credit card in the RGP POS. Ring up the customer...
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What is ACH Authorization? (U.S. Customers Only)
Update:May 13, 2021: Released to locally installed usersApril 20, 2021: Released to RGP Cloud users ---------------------- Note: This article is intended for users of ACHWorks in the U.S. If you ar...
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Mock/Simulated Billing with a nonintegrated Processor
Mock Simulated Billing: In RGP, Data Entry > Manage > Settings > Payment & Billing Select ACH Text File for the Billing ACH/Draft billing method. Configuring recurring billed members On ...
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v1.1.133538 - Released to Installed 5/13/21
Update: 5/13/21 - Released to locally installed users4/20/21 - Released to all Cloud Users 4/10/21 - Released to select users Most of the changes in this update are small and/or invisible with two ...
