Avatar

mryan

  • Total activity 32
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 9

Posts

Recent activity by mryan
  • punch cards

    In the settings I have our punch cards set to expire after 12 months. We have only had RGP for 7 or so months now so I have not seen how expired punches work. Does RGP automatically adjust expire...

    • Created
    • 2 followers
    • 5 comments
    • 0 votes
  • Booking Emails

    Is there any literature or videos on the booking email system? Specifically I would like to know if "thank you" and "reminder" emails bypass customer email preferences. Thanks!

    • Created
    • 2 followers
    • 2 comments
    • 0 votes
  • Online Booking Question

    Can the RGP booking handle the follow scenario and how would I go about implementing it: 1. There is a class that participants need the instructors approval to sign up for 2. The class is display...

    • Created
    • 2 followers
    • 2 comments
    • 0 votes
  • Suggested "Proficiency level" changes

    I have a suggestion to change the "proficiency level" from a single choice selection to being able to select multiple check boxes. Right now we use Top rope and lead climbing, with someone who is ...

    • Created
    • 0 followers
    • 0 comments
    • 0 votes
  • Pro rated dues

    Hey all, I am running into an issue with prepaid members trying to convert to EFT members before their prepaid membership expires. The "prorated dues" seems to be set from the date the product is ...

    • Created
    • 1 follower
    • 1 comment
    • 0 votes
  • Automatic and Transactional emails...

    So my test emails have all worked just fine, but as soon as I took my system out of test mode they are not working. For instance: While in test mode several customers bought I product that sends a...

    • Created
    • 2 followers
    • 2 comments
    • 0 votes
  • Prepaid Annual member queries

    Is there any way to run a filter for prepaid annual members that will not pick up prepaid monthly members? I only see a filter for prepaid end date and not prepaid start date. For instance we wan...

    • Created
    • 1 follower
    • 1 comment
    • 0 votes
  • Automatic backups not running

    We're running the latest version of RGP. I initially tried manual backups on my own account, including offsite backups. This worked well. I then tried to set up automatic backups from the admini...

    • Created
    • 2 followers
    • 5 comments
    • 0 votes
  • Billing a Climbing team

    Our climbing team consists of kids who either have a prepaid year or an ongoing EFT membership. They also need to pay dues during each of the two climbing seasons (each season is 5 months). 1. Fo...

    • Created
    • 1 follower
    • 2 comments
    • 0 votes
  • Sendgrid questions

    Can I create a custom action to alert a member when their prepaid membership is going to expire in one week? It looks like the only option I can select in custom options is to send an email when s...

    • Created
    • 1 follower
    • 2 comments
    • 0 votes