Amy REcker
Comments
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Hello Audrey, My understanding is Andy has decided not to support the turnstiles in RGP, as there are too many models and it would be impossible to test. I will send you an email with a little mor...
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Mike, If you would like to schedule a remote login session on my computer I can over RGP with you. If you are considering our software, I would like to take the opportunity to show you the power an...
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I am not clear on exactly what you are asking? Can you send an email to amy@rockgympro.com and attach a screenshot of the information you are trying to capture on your digital waiver in the subfiel...
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Hello Mike, Rock Gym Pro (RGP) does offer support in the UK, our hours are M-F 9-5 PST (Seattle, WA). I often set up appointments to remotely login and go over any questions about RGP with our UK s...
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You need XP SP 3, Upgrade to XP Service Pack 3 + IE8 and I bet it works. This is a problem with the certificate and SP2. As of 4/11/2014, RGP installed a new SSL certificate as required because of ...
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Hello Betsy, What is the MySQL pw you are using to connect? To check if the password is correct, as I said, you need to tell me what you are using as your password. You can respond to the email I s...
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Hello, Amy here with RGP support. Are you on RGP support? If so, I can login and take a look at your situation with your computer and RGP. Thank you, Amy 541-316-5747
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Hello, Amy here with RGP support. A member that is setup as corporate would need to bill via the Entity. What is the name of your facility? I may have a work around, but would prefer to talk to yo...
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Yes, you can use the membership cards as gift cards.
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you can query on Purchased products, select product for the youth program group and save email list. Or if you are using subtypes for the youth programs you can query on subtype.