Joe Czerwinski
Posts
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small bug??
I apologize if this is posted somewhere else- I gave a quick once-over and did not see anything. Check in module- with the last customer check in, clicking on "edit customer" brings up their profil...
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Billing window
I have been getting this error message more frequently lately. It is when I open the billing window from Data Entry-- it says another person has the billing window open and NOT to proceed with any ...
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outdated server??
First time seeing this. When I look up a specific customer in data entry from my front desk terminal, the customer has all current documents and status changes over the past 3 years of our busines...
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Tranferring data to QB
In transferring QB entries into RGP. It won't let me as it says: On 8/13/2016 the credits do not match the debits and the journal entry cannot be created. To Correct: 1. change the dates to transf...
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Updated Waiver
I apologize if this is somewhere else in the forum-- I actually looked, but nothing had bold blinking text that jumped out at me. I have updated my current waiver from the past 3 years, and would l...
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Void Invoice
I am renting crashpads at my gym. I have a deposit that we charge in addition to the daily rate. With a customer today (morning of 12/15/15), this is what I did as I thought it would work out, but ...
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Report questions
Is there a way to find out how many of my customers use day passes AND visit more than once but do not become a member?
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Do Not Email
What is the easiest way to remove the "Do Not Email" choice on the waiver?
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Additional billing
In thinking of a youth climbing team-- many of the team members have a prepaid membership. When I try to do "add on products to be billed each month", and the add on is team dues, RGP says "extra d...
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EFT responsible party billing
I have some members who are using the family or couples membership. Once I set up the person (dad) who is getting billed, I am trying to set up his daughter as a member. With his daughter, under he...
