Splitting credit /payment/ transaction in booking
Can RGP split credit / payment / Transaction in the booking system between two or more bookings?
I have a customer that has canclled in booking valued at £70, but would like use the credit for other bookings. I have applied to one other booking valued £10, but RGP applies the whole amount (all £70)
how can I split the the transaction between bookings?
Comments
If you are using Stripe as the online payment solution and the customer canceled and you did not issue a refund. Then RGP will use the whole amount. If you can email support@rockgympro.com we would be better able to assist you.
As I am thinking you used the apply Transactions button, which would indeed apply the entire amount as there is no way to apply a smaller portion.
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