Splitting credit /payment/ transaction in booking

Can RGP split credit / payment / Transaction in the booking system between two or more bookings? 

I have a customer that has canclled in booking valued at £70, but would like use the credit for other bookings.  I have applied to one other booking valued £10, but RGP  applies the whole amount (all £70)


how can I split the the transaction between bookings?   



1 comment
  • Official comment

    If you are using Stripe as the online payment solution and the customer canceled and you did not issue a refund. Then RGP will use the whole amount. If you can email support@rockgympro.com we would be better able to assist you.

    As I am thinking you used the apply Transactions button, which would indeed apply the entire amount as there is no way to apply a smaller portion.

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