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monthly billing

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ThanhVan Tran
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this is our first monthly billing. when I try to bill customers, I get a message that states that the ACH agent has not been configured. but, it looks like it has. I did the test connection and it seems valid. I've called ACH in the past and they say the account looks good to go.

any ideas on the problem? thank you!

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    Andy Laakmann

    Hi -

    Please contact support @ rgp directly for help with your billing setup.

    thanks!

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