Electronic Waiver Suggestion
Since you sent out the RGP survey a bit ago (thanks by the way), I've been mulling over the question of additions to RGP that would be helpful.
One idea, that I didn't include in the survey, was an option to help standardize States for the electronic waiver. With a text box, we get all sorts of variations on a state - Texas, TX, tx, texas, TX-Texas, TX-texas, Texsus, etc. And Texas is only 5 letters long ...
It would be great to have a drop down option for states which would hopefully result in less variety. The same goes for the country text box.
Another option would be a form that asks for zip code first and then auto populates city and state based on the zip (i've seen these popping up more and more online). Not sure it's an option, but I thought I'd throw it out there.