Changing Transaction Category
We have had a couple of situations where staff use the wrong product in POS to get the right value. (i.e. a large group discounted to $5 each was charged as 200 $5 chalk blocks)
Is there any way to edit these transactions so they show up correctly in our reports? They were paid with credit cards so I'm not 100% sure how to not void the whole transaction and payment.
Comments
No, you can't edit transactions and this is by design.
Instead, create an adjustment transaction at POS...
Into one transaction:
* Add the wrong products and RETURN them
* Add the correct products
The amount will be $0 and you can complete the transaction without collecting payment.
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