Reclassifying a service sold under the wrong button
Hi RGP,
Is it possible to reclassify a transaction under a different button (or product)? On occasion a staff member will charge a customer a "day pass" when it was supposed to be charged as a "scouting pass." I would just like to modify that individual transaction. There are some passes that cost the same amount but fall under either program revenue v. regular day use. Although the money is accounted for our charting/ tracking becomes inaccurate.
Edit-- I should clarify this is for credit card payments. If it was a cash or check I would just void and ring the transaction up under the correct heading.
Thanks!
Comments
Easiest way is to create a new transaction that totals $0...
Add a "return" in the incorrect product for the $ amount, and in the same transaction add the $ amount for the correct product. The total should be $0 and it will then adjust the accounts accordingly.
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