Tags before Waiver
Hey Andy,
Shortly we're going to begin experimenting with different advertising methods and we'd love to use the tags system in RGP to track the effect each method has. Is there any way to have a tag query or a multiple choice "how did you hear about us?" pop up on the waiver stations before the customer is able to fill out the waiver? It seems like that would be the best way for us to find out how nearly 100% of our new customers have heard about the gym.
As always, thanks for the help.
Comments
You can easily add a question on the waiver about "where did you here about us" with multiple choice and assign it to the SOURCE target which will come in as a tag.
Create an additional new waiver (design mode only so it doesn't effect your live waiver) and the default waiver has this setup and you can see how it is done.
Then add the same thing to your existing waiver.
That sounds like it will work perfectly. I'll test it out over the next few days and let you know if there are any hiccups. As always, thanks for the excellent support!
Hey Andy,
So I put the tags in place and I've only had one problem. For some reason, RGP keeps creating duplicate tags (i.e., "from highway", "from highway |1|", from highway |2|", etc) which will make it more difficult to analyze the data as it grows. Any idea why this is happening and how I can fix it?
Thanks.
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