Master key?

Hi Andy,

Thank you for this great program you've created! You are the man!

I have a question regarding the Master Key required to access the back up files. Of course I don't remember writing down the key, and now sounds like I'm in trouble without it.
Is there a chance I can get that? Or is there an option to get the back up going without encrypting the data?

Thanks again,
Adrian

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  • It can be recovered from ANOTHER computer that was successfully connected to this computer, as it is stored (encrypted) on all computers that connect to RGP. I would need to remotely login to the OTHER computer and install a program.

    If this is your only computer and have totally lost the master key, there really isn't any option - as the entire backup is encrypted THROUGH that key :(

    Now, I've had other folks claim to lose their master key... and my response is always "if you thought of it once, you can remember it!" And they did manage to remember it, so have hope!

    Contact me at andy dot laakmann at gmail.com directly for additional help.

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