Incorrectly rung in check for event booking
Unfortunately, one of my staff rang into POS a check amount that was different than what the check was made out for. Is there a quick and dirty way to fix it to reflect the correct check amount? I fired that staff person, obviously.
Comments
You can never "edit" an old transaction for obvious reasons :)
Create a new transaction that reflects the adjustment amount and use whatever product makes sense... and then use CHECK for the payment type. So you are essentially creating an adjustment invoice.
If only you knew the crazy things we used to do in RetailPro! Okay - here's a dumb question - the adjustment transaction is rung in today, making it always wrong on the day the error first occurred, right?
I suppose I should be happy to be asking these questions years after we started using rgp. My staff is usually totally on it.
You can edit a transaction date in Invoice and Payments (pull up the customer).
So create the transactions, then move it.
Alternately, just accept that the adjustment will be on the wrong date :)
Thanks, Andy!
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