Handling Past Due Balances

Our past due balances are like a fast-growing weed. I have not figured out a good way of dealing with this yet. I'm curious if some of you are willing to share how you handle past due balances?

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  • Terminate the member. Their balance will be hidden.

    If they come back, when you reactivate them their balance will become visible and you can negotiate with them how to settle.

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